Service
Shipping conditions
Shipping costs and delivery terms at True Wine – safe and reliable delivery of your fine wines.
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Shipment of stored bottles can be initiated at any time via the platform.
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Prices are for shipping from our warehouse. Please refer to the table below for shipping costs. For delivery requests to other countries, please contact us in advance. For payments from abroad, the buyer is responsible for all additional costs (transfer fees, etc.).
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Unless otherwise stated, delivery within Germany will be made within three working days after the order is placed. Delivery times for deliveries abroad can be found in the table below.
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Delivery is made by DHL as standard.
Shipping costs
| Country | Delivery time | Shipping costs |
|---|---|---|
| Germany | 3 days | 7.90 € |
| Austria | 5 days | 10.90 € |
For deliveries to other countries, please ask us in advance.
A withdrawal fee per package applies in addition to shipping costs. View withdrawal fees